Delays

Due to COVID-19 your package can be delayed, these are the average delays per region :

  • North America : 10 - 25 days
  • South America : 5 - 15 days
  • Europe : 5 - 10 days
  • Asia : 5 - 10 days
  • Africa : 5 - 15 days

It can also take longer for you to receive a tracking number, generally from 3 - 10 days (this has been accounted for in the shipping delays).

Precautions and Risk

We are doing our best to work as safe as possible, with no package handled with bare hands. Since our packages take on average (during COVID-19) 30 - 50 days to arrive, any virus on them will be long dead and harmless by the time it arrives.

If you are still worried about the safety of a package you can place the package in a seperate room or cupboard for 3 days (the maximum lifetime of COVID-19 on cardboard) after delivery.

Customer Service

If you have any questions you can always contact us here, but please consider waiting a bit longer for your package than you would normally as we are already overloaded with emails.

 

We thank you for your patience and understanding,

The GamingNeeds team.